Contact information

MODEVA LUXE / CUSTOMER CARE

Let’s get
in touch.

Get help with your order, delivery, returns or a question about our store.

Modeva Luxe customer care: black fashion parcel with a gold ribbon and return arrow.

Email customer care

For order questions, shipping updates, returns, product information and general support, email buyer@modevaluxe.com.

Include your order number if your message relates to a purchase. For a damaged or incorrect item, include a short description and photos where possible.

Store contact information

Trading name: Modeva Luxe
Email: buyer@modevaluxe.com
Phone: +1 (917) 513-4726
Website: modevaluxe.com

Business contact address:
550 Flatbush Ave, Brooklyn, NY 11225, United States

Returns & parcels

Please review our Return & Refund Policy and contact us before sending any item back. The business contact address above is not automatically the correct return destination. Your return instructions will identify the address to use.

Privacy & other requests

To ask about your personal information or exercise an available privacy right, email buyer@modevaluxe.com. See our Privacy Policy for further details.

For business or legal correspondence, describe the purpose of your message so it can be directed appropriately. Please do not include passwords or full payment-card details in email.